Evaluator Complaints

These are some real-life examples of complaints and feedback by tender bid evaluators. Make sure you address these points to give your company the best chance of making it through the process.

  • The author did not follow the instructions
  • The proposal contains no compliance matrix. As a result, evaluators spend a lot of time trying to figure out whether the response is actually compliant
  • Emphasis is placed on the `wrong’ portion of the tender document (failure to understand the award criteria)
  • Lack of meaningful proposal themes. No story is told to the evaluator
  • Poorly structured response, illogical table of contents, and misuse of appendices
  • Differentiators are not used or are unclear
  • Many requirements not addressed at all (Silence on the statement of work requirements means the bid is non-compliant or deficient).
  • Statement of Work requirements not addressed with respect to the business


  • Technical claims not substantiated with tangible, real data
  • Difficult to read: straight text, no bullets, poor graphics, no white space
  • Lack of section summaries. Points are buried inside long chunks of text
  • Overuse of boilerplate responses. The response is not tailored to the business needs of the client or agency issuing the ITT
  • Graphics not readable after copy and paste … sigh
  • Prime contractors’ / subcontractors’ agreements not included
  • Other back-up information such as copies of insurance and safety certificates not included
  • Certifications / qualifications included but the dates quoted meant they looked out of date
  • An insufficient number of copies sent
  • Documents submitted too late



About Gbolagade O. Adebisi 1575 Articles
For over 25 years, (Gbola)’s focus has been on Government and Institutional Business. His involvement has ranged from the Federal, State and Local Governments as well as Donor – funded programmes and projects. [...]

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