THE SHELL PETROLEUM DEVELOPMENT COMPANY OF NIGERIA LIMITED
OPERATOR OF THE NNPC/SPDC/TEPNG/AGIP JOINT VENTURE
TENDER OPPORTUNITY: ICT SUPPORT SERVICES CONTRACT
TENDER REF: NG01022270 NipeX TENDER NUMBER: 00000181
1.0 INTRODUCTION AND PROJECT OUTLINE
SPDC hereby announces to interested and prequalified companies an upcoming tendering opportunity for the ICT Support Services Contract for SPDC. The proposed contract will commence in 01/12/2017 and remain active for two (2) years duration, with an option of a one (1) year duration extension.
2.0 SCOPE OF WORK
• Technical Hardware and Software Support Services (Desktops, Servers, & Printers) for users in the office, residential areas, Outstation and Offshore Support Services. (First and Second Line Support)
• Technical Support for Unix/Linux systems
• Provision of combined First Line ERP and ono-ERP Support
• Provision of Second Line SAP Support
• Provision of Second Line Business Application (Non-ERP) Support
• Provision of Second Line Business Application (Non-ERP) Development and Enhancement Services
• VIP/Executive Support Services
• Provision of IT customer services to cover IT Store management
• Asset management Services
• Provision of 1st and 2nd Line Telecommunications Support Services
• Collaboration Services
• Library and Archive Services
• Provision of 1st and 2nd Line Data Communications Support Services
• IT Request management services
• Implement/Monitor/Report IT Information Security and Policies
• Technical Computing Services
• Consultancy Services
• Project Management support services required for various IT Infrastructure Development projects from initial feasibility through concept selection and up to execution phase
• Provision of Digitization Services for Documents and Records
• Call-Off/Ad-hoc Services consistent with business requirements
• Installation of system (Desktop & Peripherals) at desk – New (Imaging) & Replacement (Reimaging) – Standard/High End
• Installation of Printers/Scanners/Plotters (Frontend/Backend activities)
• Replacement of Plotter, Scanner, and Printer Supplies (Replacement of toners, fuser/transfer kit, etc.) includes normal cleaning of toner compartments
• Software Installation (Applications, Drivers, device configurations)
• Installation/removal of Network peripheral
• Support and Maintenance of Datacomms equipment
• Movement of PC equipment and peripherals, network peripherals within & across divisions (Standard/High End)
• Movement of Printer/Plotter within & across divisions
• Maintenance/Support for PC/Peripherals under and out of warranty (Standard/High End)
• Maintenance/Support for Plotters, Printers, Scanners under warranty (Heavy Weight)
• Configuration of multiple display screen
• Maintenance/Support/Repairs of Printers and Plotters
• Preventive maintenance for plotters
3.0 MANDATORY REQUIREMENTS
1. To be eligible for this tender exercise, interested contractors are required to be pre-qualified in any of the following NJQS product/service codes or category
Work Category: Operating Systems Installation/Support Services
Work Category: User Support/Help Desk Services
Work Category: Network Installation/Support Services
Work Category: Data Management Services
2. To determine if you are pre-qualified and can view the product/service category you are listed for, open: www.nipexng.com and access NJQS with your log in details, click on continue Joint Qualification Scheme tool, click check my supplier status and then click supplier product group
3. If you are not listed in a product/service category but you are registered with DPR to do business, contact NipeX office at 30, Oyinkan Abayomi Street, Ikoyi, Lagos with your DPR certificate for verification and necessary update.
4. To initiate the NJQS pre-qualification process, access www.nipexng.com to download application form, make necessary payments and contact NipeX system for further action.
5. To be eligible, all tender must comply with the Nigerian Content requirements in the NipeX system.
4.0 NIGERIAN CONTENT REQUIREMENTS
Vendors are to demonstrate strict compliance with the provisions of Nigerian Oil & Gas industry Content Development Act and also provide the following requirements:
• Demonstrate that the entity is a Nigerian Registered Company, or Nigerian Registered Company as the contracting entity in genuine alliance or joint venture with foreign company with details on scope one responsibilities of parties for this work. Such companies must show evidence of joint venture binding agreement duly signed by the CEO of both companies including evidence or plans of physical operational presence and set-up in Nigeria
• International or multinational companies working through a Nigerian subsidiary must demonstrate that a minimum 50% of equipment to be deployed for execution of work shall be owned by the Nigerian subsidiary by providing a list of equipment for this tender and indicating those that will be owned by the Nigerian Subsidiary
• Furnish details of company ownership and shareholding structure. Also submit clear photocopies of your CAC forms CO2 and CO7
• Provide evidence of what percentage of key management positions is held by Nigerians and what percentage of the total work force are Nigerians. Also, show overall percentage of work to be performed in Nigeria and those by Nigerian resources relative to total work volume.
• Provide a Nigerian Content Plan providing a detailed description of the role, work scope, man-hours and responsibilities of all Nigeria companies and personnel that are involved in executing the work. Also provide details of Nigerian Content focal point or manager
• State proposed total scope of work to be conducted by Nigerian personnel (whether contracted directly or under subcontract agreements) with names and addresses including evidences of well-equipped offices and workshop; attach past experience of such patronage
• Specific to this work, provide detailed plan for staff training and development on engineering, project management and procurement (including all software to be used, number of personnel, name of organization providing such training and evidence of past training record) for Nigerian personnel including description of any specific programs in place for transfer of technology and skills to indigenous business and Nigerians over the next five (5) years
• Location of in-country facilities (Storage, workshops, repair & maintenance facilities and testing facilities)
• Contractor must be willing and able to provide evidence of maximization of made in Nigeria goods and services
• Provide details on any other Nigerian Content initiative your company is involved in
• Provide evidence of Registration with NCDMB
5.0 CLOSING DATE:
Only tenderers who are registered with the relevant NJQS product/category as Friday 5th May, 2017, being the advert closing date shall be invited to submit Technical Bids.
6.0 ADDITIONAL INFORMATION:
• All costs incurred m preparing and processing NJQS prequalification shall be to the contractor’s accounts.
• This advertisement shall neither be construed as any form of commitment on the part of SPDC to award any contract to any company and or associated companies, sub-contractors or agents, nor shall it entitle prequalified companies to make any claims whatsoever, and/or seek any indemnity from SPDC and or any of its partners by virtue of such companies having been prequalified in NJQS.
• SPDC will communicate only with authorized officers of the pre-qualifying companies and not through individuals or Agents.
Visit us on: http://www.shellnigeria.com, https://www.facebook.com, https://twitter.com/Shell_Nigeria
Please visit the NipeX portal at www.nipex-ng.com for this advert and other information.
Also note that this contract will be progressed via the NipeX system.
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